Data and privacy

Privacy notice

Last updated: 16 October 2026

Snycra is an enquiry service intended to help people in Worcester, Western Cape connect with independent plumbing, electrical and solar service providers. This page explains how information submitted through this website may be used. Review and update this notice with appropriate legal advice before launching the service.

Information you submit

When you send an enquiry, we may collect your name, telephone number, email address, service location, type of service requested, job details, preferred contact method and any other information you include in the form.

How we use your information

We use enquiry information to understand the request, respond to it, prevent spam, keep records of submissions and help connect you with a relevant independent service provider.

Sharing an enquiry with a provider

We will share enquiry details with an independent provider only in line with the explanation and permission presented in the service form. The provider may use those details to contact you about your request and discuss the service, pricing and availability. The provider operates independently and may have its own privacy practices.

Storage and service providers

Website forms may be processed and stored by Netlify as the hosting and form-handling provider. Access to submitted information should be restricted to people who need it to manage the enquiry. We aim to retain information only as long as reasonably needed for the stated purpose or a legitimate record-keeping requirement.

Your choices and requests

You may contact us to ask about personal information submitted through this site or to request correction or deletion where applicable. Some records may need to be retained where required by law or necessary to resolve a dispute.

Contact

For privacy questions, email craig@snycra.co.za.

This notice is a starting template, not legal advice or a guarantee of compliance. Before collecting live enquiries, ensure the operational process, consent wording, access controls and retention practice meet the requirements that apply to your business, including POPIA where applicable.